Privacy Policy

Regal Trails Adventures Privacy Policy

Introduction

Regal Trails Adventures is committed to protecting your privacy. This privacy policy explains how Regal Trails Adventures collects, uses, and discloses your personal information.

What personal information do we collect?

We collect the following types of information to provide our services effectively:

Personal Information: When you book a tour with us, we may collect your name, contact information, payment details, and other relevant information required for your trip. Rest assured that we use this information solely to ensure your tour is seamless and memorable.

Website Usage Data: As you explore our website, we gather non-personal information about your interaction with our online platform. This data includes IP addresses, browser types, pages visited, and other web usage data. We utilize this information to analyze and improve our website functionality and enhance the user experience.

How do we use your personal information?

Regal Trails Adventures uses your personal information to:

  • Process your booking
  • Provide you with information about your tour
  • Communicate with you about your tour
  • Improve the Regal Trails Adventures website and services
  • Send you marketing and promotional materials (if you have opted in to receive them)

  • How do we share your personal information?

    At Regal Trails Adventures, we respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties. However, in some cases, we may share your data with trusted service providers who help us fulfill your booking and improve your tour experience. This is done solely for the purpose of providing our services and delivering an exceptional travel experience.

    How do we protect your personal information?

    Your data security is of utmost importance to us. We have implemented appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and is accessible only to authorized personnel who require access to provide our services.

    Cookies and Tracking

    Our website may use cookies and similar technologies to enhance website functionality and collect non-personal information for analysis. Cookies help us improve user experience, navigation, and content delivery. You have the option to manage your cookie settings in your web browser preferences.

    Your choices

    You have the following choices regarding your personal information:

  • You can choose whether or not to receive marketing and promotional materials from Regal Trails Adventures. You can opt out of receiving these materials by clicking on the unsubscribe link in any email you receive from Regal Trails Adventures.
  • You can request access to your personal information that is held by Regal Trails Adventures. To do this, please contact Regal Trails Adventures directly.
  • You can request that your personal information be corrected or deleted. To do this, please contact Regal Trails Adventures directly.

  • Changes to this privacy policy

    Regal Trails Adventures may update this privacy policy from time to time. If Regal Trails Adventures makes any changes to this privacy policy, Regal Trails Adventures will post the changes on the Regal Trails Adventures website.

    Contact us

    If you have any questions about this privacy policy, please contact Regal Trails Adventures directly.

    Your consent

    By using the Regal Trails Adventures website or booking a tour with Regal Trails Adventures, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.

    Data retention

    Regal Trails Adventures will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected and for any other lawful purpose, such as compliance with legal obligations.

    Children's privacy

    Regal Trails Adventures does not collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided personal information to Regal Trails Adventures, please contact Regal Trails Adventures directly.

    Complaints

    If you have any complaints about Regal Trails Adventures' handling of your personal information, please contact Regal Trails Adventures directly. Regal Trails Adventures will investigate your complaint and respond to you as soon as possible.

    Updates to Privacy Policy

    Our privacy policy is a living document that may be updated from time to time. We encourage you to check this policy regularly. Any significant changes will be communicated on our website and, when necessary, directly to our customers.

    Contact Us

    Your privacy is vital to us. If you have any questions, concerns, or requests regarding this privacy policy or the data we hold about you, please do not hesitate to contact us at: info@regaltrails.com or Call us at +255 625 813090

    Thank you for placing your trust in Regal Trails Adventures. We are excited to experience on this journey with you, providing you with a remarkable travel experience and safeguarding your privacy throughout your adventure.


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