Frequently Asked Questions

Booking

Booking a safari with us is a straightforward process. You can visit our website and explore our range of safari packages. Once you've found the package that suits your interests, contact our customer support team to discuss your preferred dates and any customizations you might need. We'll guide you through the booking process, including securing your reservation with a deposit.

Yes, a deposit is required to confirm your booking. The deposit amount varies based on the chosen package and will be communicated to you during the booking process. We offer various payment options, including credit card payments, bank transfers, and secure online payment platforms, making it convenient for you to complete your payment.

You can make changes to your reservation, subject to availability and any applicable charges. Our cancellation policy varies depending on the package and the timing of your cancellation. Specific details will be provided during the booking process. We aim to accommodate your needs as best as possible.

We often have special discounts for group bookings, family packages, or extended stays. Feel free to inquire with our team about current offers and any group discounts available for your specific booking. We want to make your safari experience as accessible and enjoyable as possible.

The booking process involves selecting your desired safari package, confirming availability, and providing a deposit to secure your reservation. We recommend booking at least 6 to 12 months in advance, especially if you have specific dates or accommodations in mind. This ensures you get your preferred safari experience.

Safari

Our safari offerings encompass a diverse range of experiences. You can choose from classic game drives, walking safaris, bird-watching safaris, and cultural safaris. Whether you seek adventure or cultural immersion, we have a safari type to match your preferences.

Our safari packages cover several of Tanzania's renowned national parks and reserves, including Serengeti, Ngorongoro Crater, Tarangire, and Lake Manyara, among others. The specific parks you visit will depend on the package you select.

A standard safari package typically includes multiple game drives. Game drives are usually conducted during the early morning and late afternoon when wildlife activity is at its peak. The number and timing of drives can vary depending on the package and park regulations.

Tanzania boasts a rich diversity of wildlife, including the renowned Big Five (lion, elephant, buffalo, leopard, and rhinoceros), as well as cheetahs, giraffes, zebras, and a multitude of bird species. Your experienced guides will help you spot these magnificent creatures and provide fascinating insights into their behaviors.

Yes, we offer both group and private safaris. Group safaris allow you to join a small group of fellow travelers, providing a sociable and cost-effective option. Private safaris offer a more personalized experience, catering exclusively to your group's needs and preferences. Private safaris often come with greater flexibility and customization.

Trekking

Absolutely, we can organize unforgettable trekking experiences to the towering peaks of Mount Kilimanjaro and Mount Meru. Our trekking packages include permits, professional guides, equipment, and all the support you need for a successful ascent.

The duration and physical demands of a trek vary based on the route chosen. Generally, a Kilimanjaro trek can last from 5 to 9 days, while Mount Meru treks are typically shorter. The level of physical demand depends on factors like altitude and route difficulty. We offer trekking options suitable for a range of fitness levels.

Age and health restrictions can apply, particularly for high-altitude treks like Kilimanjaro. It's essential to have a reasonable level of fitness and consult a healthcare professional before embarking on a trek. We can provide guidance and options for treks suitable for various fitness levels.

Yes, our trekking packages include experienced guides and porters to assist you throughout the journey. Permits are also included as part of the package. We ensure your safety and comfort during the trek, allowing you to focus on enjoying the breathtaking scenery.

We provide a list of essential trekking gear and clothing recommendations to help you prepare. While we supply certain equipment, you can also rent additional gear if needed. We want to ensure you have everything necessary for a successful trek.

Accomodations

We offer a range of accommodations, from luxury lodges and tented camps to more budget-friendly options. Our goal is to cater to different budgets and preferences, ensuring you have a comfortable and enjoyable stay.

Yes, you can absolutely request specific accommodation preferences. We aim to tailor your safari experience to your desires, including your choice of lodges or camps. Your preferences will be accommodated as much as possible.

Accommodations in our packages typically offer comfortable rooms, dining facilities, and various amenities. You can expect options for both international and local cuisine. The specific amenities can vary based on the lodge or camp you select.

Yes, we can arrange family-friendly accommodations for travelers with children. Family rooms or interconnecting rooms are available at many lodges and camps. Let us know your family's needs, and we'll find the best options for you.

We strive to accommodate dietary restrictions and special requests. Whether you have specific dietary requirements, allergies, or any special needs, please inform us during the booking process. We'll work with the accommodations to ensure your needs are met.

Travel

Packing essentials for a safari include lightweight clothing, comfortable footwear, sunscreen, a wide-brimmed hat, insect repellent, and binoculars. For treks, you'll need additional gear like proper hiking boots and warm clothing. We provide detailed packing lists to assist your preparation.

Yes, Tanzania requires visas for most international travelers. You can obtain a tourist visa in advance from the Tanzanian embassy or upon arrival at major entry points. It's essential to check the specific visa requirements based on your nationality.

We strongly recommend obtaining travel insurance for your trip. Travel insurance can protect you in case of unforeseen events, such as trip cancellations, medical emergencies, or lost luggage. We can provide recommendations for reputable insurance providers.

Safety is a top priority. During safaris, follow your guide's instructions, stay inside the vehicle during game drives, and take precautions against insects. For treks, adhere to the guide's guidance, stay hydrated, and be aware of altitude-related concerns. We prioritize your safety throughout your journey.

Yes, we can arrange airport transfers upon your arrival in Tanzania. We also provide assistance with domestic travel logistics, including internal flights and ground transportation between parks. Our aim is to make your travel as seamless and enjoyable as possible.

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